Today, financial interactions are being continuously redefined by technology. Global banks are harnessing innovations, such as mobile banking apps, artificial intelligence (AI), blockchain, and biometric security, to redefine the customer experience. Even customers expect convenience, personalization, and security from their bank, and don’t hesitate to switch banks or unbundle services if any of these are missing.
LTM’s retail banking services and solutions are enabling progressive banks on their quest for the future. We help them deliver real-time access, bespoke financial insights, and unassailable trust at the tap of a screen. Our tailored retail banking solutions drive superlative banking experiences that transcend expectations.
Deep Tech-Domain Expertise
As your Business Creativity partner, we bring human insights and intelligent systems together to Outcreate what's next.
Channel Experience Transformation
Experience a ‘unified front-end’ that ensures consistent omnichannel experience and seamless transactions across the website, mobile app, ATM, and branch kiosks.
Digital Onboarding & Interactions
Streamline your customer’s entry and ongoing engagement with video KYC, OCR-based document capture/verification, and interactive chatbots, simplifying complex processes and improving user experience.
Modernization of Legacy Core Banking Systems
Transition to real-time, API-first, and cloud-native solutions to replace outdated systems, improving efficiency and capacity for innovation.
Digital Lending Platforms Transformation
Elevate your lending services with LOS and LMS modernization, end-to-end orchestration, and analytics for identifying at-risk loans while exploring embedded finance for a more integrated offering.
Payments Platform Modernization
Transform payments processing platforms by implementing solutions for real-time settlement and reconciliation across various payment types, bolstered by analytics through ISO 20022 for optimal routing and traceability, improved turnaround time and compliance
Open Banking Enablement
Build a robust foundation with our framework, sandbox, and comprehensive API library and management tools, facilitating usage monitoring and seamless payment integration.
Contact Centre of the Future
Rethink customer service with our platform integration and chatbot deployment, connecting core systems like CRM and issue ticket systems for a more responsive support network.
Data to Intelligent Insights
AI powered customer 360° to empower your strategy for better customer engagement, cross-/up-selling, churn prevention, and identity resolution to understand your customer base and better meet their needs.
Marketing Operations
Utilize transactional data to conduct hyper-personalized campaigns that match your customers individual preferences and behaviors, enhancing engagement and loyalty.
Outcreate Retail Banking With
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Dynamic Pricing in Financial Services